SHOP FAQ
I'm not Jewish, can I still shop here?
Of course! The shop, while curated by and for Jews, is open to all.
We ask that you use discernment and respect regarding culturally and religiously significant items. Items like the Havdalah kit, a Jewish ritual, are made for Jewish ritual, which are for Jewish people.
Where is the shop?
We're located at 22311 Ventura Blvd, Suite 105, Woodland Hills, CA 91364 in Los Angeles, CA!
Do you ship internationally?
Due to the excessive price of international shipping and import duties, we are currently not shipping abroad. We're happy to work with you to get your product shipped anywhere in the US!
How long until I get my order?
Jewitches is a micro-business which means we take longer than Amazon or Target to your order packed. We are currently experiencing 2-14 days of processing time.
How much of an herb do I get?
Our herbs are sold by weight -- you will receive one ounce per order.
Where are your products made?
We're proud to source our items from across the Diaspora.
House made Jewitches products are made on Tongva Land (Los Angeles).
Do you do gift orders?
All packages include a packing slip. This includes both the shipping and billing addresses, names, and included contact information (like email). If you want to include a note, do so at checkout. Any notes sent after by email or via the contact button are not guaranteed.
I DM'd you on Insta, but you didn't respond...
Due to a huge influx of DM's, we do not conduct shop business over Instagram DM's. It's much too difficult to keep orders/emails/accounts clear over DM's, so if you need to reach us, please do so via email!
I think a scammer DM'd me for a tarot reading..
You're probably right! We will never DM you for a tarot reading.
Our only accounts: @jewitches @diasporicmagic
No numbers, no double letters, no underscores or punctuation.
Where is the deck?
Our deck has gone through its last printing. We hope to bring out new decks soon!
Shipping & Returns
How long til I get my order?
We currently have 2-14 day processing times. Check your inbox for your tracking!
Can I get a refund/return?
As we're a micro-business, we do not currently give refunds or allow returns. In the event of a damaged product, please email us and we will find a solution!
How do I track my order?
You can check your confirmation email for your order number and then use the chat box to get an update! As soon as your order ships, you will receive an email confirming it has shipped. Make sure to check your junk or spam folders as it can sometimes be sorted there due to the fact that they are automatically sent out.
I used Priority Shipping, where is my order?
Priority Shipping refers to how fast USPS gets your order to you! We have a 2-14 day processing time from when you place your order until it gets to USPS.